Urban Delivery Ltd is a Courier Service Company offering professional services in Courier within Nairobi and its environs.The Company employs five dedicated riders and two canter drivers. Our main business is courier delivery Services within Nairobi and its environs.
The mission of the company is to provide fast, efficient and reliable Courier delivery services on a 24-hour basis within Nairobi and its environs. Our Motor Bikes / Vehicles are fitted with Global Positioning Systems (GPS), which enables tracking of shipments.
The objective of the company is to offer its clients with round the clock courier services with ease, guaranteed security and prompt response time within ten minutes from time of call. The company has deployed a computer dispatch system to facilitate the process.
Our product gestures innovation, focus in the industry and client’s need understanding. We are keen to Customer service excellence, and a realization that effective communication is a key component in our business. The company also realizes that, in a competitive environment, flexibility and professionalism are important ingredients in maintaining that leading edge.
The company’s drivers and riders are helpful, courteous, and fully trained on customer care and effective handling of complaints. Urban Delivery vehicles and Motor bikes are professionally ridden, comprehensively insured, fitted with tracking gadgets assuring you of safety of your courier and are available 24/7.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]Our Core Values
- To provide consistent service in an environment where this is difficult to execute
- Smart decision making at the customer interface by our competent staff
- Flexibility to adapt to our customers’ requirements at short notice
- Fully trained staff and riders to manage the customer’s every need with expertise, punctuality and professionalism
[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]Our Mission:
- To provide a total logistical solution to our customers’ needs.
- To be innovative, build partnerships and be professional
- To fully utilize all IT opportunities available to offer a hassle free, efficient service
- To continue to grow our business through quality service and value for money
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